Frequently asked question

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The products in our shop can only be ordered online at present and are sent out by Swiss Post.

No, we don’t have a physical store location at the moment. We accept only orders through our online shop and we’re shipping all orders with the Swiss Post Service. Please visit our shipping section for more details.

From time to time you will find us at design fairs and popup markets in Switzerland. Subscribe to our newsletter and you’ll receive the latest news

Many of the magazines that we sell are from far-away countries. Prices depend largely on factors such as the shipping cost, customs duties, and general price changes imposed by our suppliers and the individual publishers. We therefore have to pass any changes in costs on to our customers. For subscription orders, however, the prices are not changed until the subscription is renewed. The prices at the time of ordering always apply.

We usually order several different magazines from the same distributor in order to save shipping costs (and thus to keep the prices of the magazines as low as possible). Unfortunately, there may be delays if a single magazine from this order is delivered later.

Yes. If there are any problems with an item, you can send it back to us and we’ll be pleased to replace it free of charge. If the item can no longer be delivered, the money will be refunded in cash or in the form of a voucher. You must notify us of any problems within seven days of receiving the item. However, we assume no liability for damage caused during shipping by the postal/delivery service. For more information, please refer to our General Terms & Conditions (GTC)